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Forecasting in the New Normal

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Since the downturn of 2008-2010, many CFOs report increased anxiety related to forecasting effectively in a highly uncertain planning environment. With critical revenue- and budgetary- planning activities reliant on accurate forecasts, many companies are intensifying efforts to increase forecast precision, with mixed results.

Numerous recent articles describe how efforts to achieve maximum accuracy can be misguided, and suggest that CFO time is better spent in other areas. One argues that CFOs should build dynamic “profit maps” with a 70% accurate “income statement” on every invoice line, which can then be analyzed by product, account and other key dimensions. This enables finance to better align the level of accuracy with the use of the information. Another article asserts that instead of attempting to plan for every contingency and then reacting too quickly to events, companies should focus on strategic agility- developing trigger-based mechanisms to ensure timely risk reviews and strategic course-corrections. This approach ensures a more objective assessment of current options, rather than force-fitting the past plan to changed circumstances. In today’s “new normal,” is it better to seek sufficient, rather than maximum, forecast accuracy? How are you prioritizing forecasting and planning efforts to ensure agility in an uncertain business environment?

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How to Respond to Weakening Economic Forecasts?

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Recent months have seen a variety of market observers weighing in on the weakening economy, with economists, Wall Street analysts, and corporate executives all downgrading their forecasts for 2011-2012. However, a review of Q3 2011 earnings calls reveal that, unlike 2008-2009, most companies are not making significant changes to their business plans. While hiring is expected to remain sluggish and firms are likely to retain large cash stockpiles, business investments are expected to continue as planned. Sam Allen, CEO of John Deere, says that while “the havoc we’ve seen in the financial markets has added further elements of uncertainty, we remain confident that the positive macroeconomic trends have staying power.” From your vantage point, do you expect companies to cut business investment in 2011-2012? What developments would force companies to reconsider key assumptions underlying their current growth strategies?

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